FAQs

  • Can I give you my own design and you make it?
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        • Yes, send us your design to our sales team via WhatsApp & get an instant quotation for it.
  • Can I reduce the size of the cake which I have chosen from the website?
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        • All the cake designs available in the website are set to the minimum weight, certainly we can make it bigger but not smaller and for that we request you to choose a different design matching your budget.
  • Can I change the delivery date after placing the order?
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        • Yes, you can change the date 48 hours before the original delivery date.
  • How do I place an order for a cake?
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        • To place an order, simply visit our website and browse through our selection of cakes. Once you've selected a cake, click on the "Order Now" button and follow the prompts to provide the necessary details.
  • What is the lead time for placing an order?
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        • We recommend placing your order at least 48 hours in advance to ensure we have ample time to create and customize your cake to perfection. But we also provide same day delivery depending upon how busy we are on that particular day, and we advise you to contact us for confirmation via whatsapp.
  • Do you offer delivery services?
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        • Yes, we offer delivery services. You can select your preferred delivery date and time slot during the checkout process. Also you can choose the pickup option to save shipping fees.
  • Can I customize the design and flavor of my cake?
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        • Minor changes are allowed such as Colour of the Cake & Toppings within the same range of cost. Flavors can be selected from the wide range of flavors displayed in the website. 
  • Do you offer gluten-free or allergy-friendly options?
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        • No, unfortunately we don’t have gluten free options yet.
  • How can I pay for my order?
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        • We accept payment via credit/debit card. Payment can be made securely during the checkout process on our website.
  • Can I order a cake for a specific dietary requirement, like vegan or nut-free?
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        • We don’t offer such cakes
  • Do you make cakes for large events or weddings?
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        • Absolutely! We specialize in creating custom cakes for weddings and large events. Contact us to discuss your specific requirements and preferences.
  • Can I order cake pops or cupcakes in addition to a cake?
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        • Yes, you can definitely order cake pops or cupcakes along with your cake. Simply add them to your order during the checkout process.
  • What is the difference between fondant and buttercream icing?
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        • Fondant is a smooth, rolled icing that provides a polished finish and is excellent for intricate designs. Buttercream is a creamy, fluffy icing that offers a classic, delicious taste and is perfect for smooth or textured finishes.
  • Do you provide cake stands or displays for rent?
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        • No, we don’t offer cake stands and displays for rent.
  • How far in advance should I place an order for a wedding cake?
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        • We recommend placing your order for a wedding cake at least 1 week in advance to ensure availability and allow time for design consultations. But still contact our sales team via whatsapp if the wedding is less than a week away.
  • What should I do if I have a problem with my order?
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        • If you encounter any issues with your order, please contact us immediately. We will do our best to resolve the issue and ensure your satisfaction.
  • Do you offer any promotions or discounts for bulk orders?
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        • Yes, we offer promotions and discounts for bulk orders. Please contact us to discuss the details of your order and any available discounts.
  • Can you accommodate last-minute orders or rush deliveries?
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      • We will do our best to accommodate last-minute orders and rush deliveries based on availability. Please contact us as soon as possible to discuss your specific needs.